First-time User FAQ
1. What is PEYMO in simple terms?
PEYMO is a crypto wallet that lets you pay with crypto in real stores, as easily as paying with cash or a card — but without banks or intermediaries.
2. Is PEYMO a wallet or a payment app?
Both.
PEYMO combines a decentralized crypto wallet and an in-store payment app in one single experience.
3. Do I really own my money in PEYMO?
Yes.
PEYMO is non-custodial, which means only you control your funds. No company, bank, or third party can access or freeze them.
4. Do I need to sign up, register, or do KYC?
No.
PEYMO is decentralized and does not require KYC to use.
5. How do I pay with PEYMO for the first time?
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Open the app
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Tap the big PEYMO button (P) at the bottom
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Scan the merchant’s QR code
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Confirm the payment
That’s it.
6. Is it fast enough for everyday payments?
Yes.
PEYMO runs on Solana, which means payments usually complete in seconds.
7. Is PEYMO hard to use if I’m new to crypto?
No.
PEYMO is designed to be simple and intuitive, even if it’s your first crypto app.
8. What do I need to be careful about as a new user?
Your recovery phrase is critical.
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Write it down
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Store it offline
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Never share it with anyone
If you lose it, no one can recover your wallet.
9. Can I use PEYMO as my main crypto wallet?
Yes.
PEYMO is built to be a daily-use wallet, not just a payment tool.
10. Why should I use PEYMO instead of cards or cash?
Because PEYMO is:
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faster
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global
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transparent
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digital
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decentralized
It’s cash reinvented for the crypto era.
11. How do I contact support?
Before contacting support, we strongly encourage you to:
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read this Support & FAQ section in full
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watch the available information videos
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review the linked guides and resources
Most questions are answered there.
If you still need assistance:
⚠️ Never share your recovery phrase or private keys with anyone — including support.