Support & FAQ
Find answers to common questions
No matching FAQ answers found. Please try another keyword.
What is PEYMO?
PEYMO is a crypto and payments application that combines a non-custodial crypto wallet with payments, swaps, merchant services and access to the PEYGO virtual payment card.
PEYMO is designed to make crypto easier to hold, exchange and use for everyday payments.
What can I use PEYMO for?
With PEYMO you can:
• hold and manage supported cryptocurrencies
• send and receive crypto
• swap between supported cryptocurrencies and networks
• view your wallet and investment balance
• pay participating merchants
• create and receive payments through Payment Links
• create and manage a Business/Merchant Account
• refer merchants and earn referral income
• create, load and use a PEYGO virtual payment card
Available services may depend on your location and the relevant third-party provider.
What makes PEYMO different from a traditional crypto wallet?
PEYMO is designed not only for holding crypto, but also for using crypto.
The app combines wallet functionality with swaps, payments, merchant services, Payment Links and the PEYGO Card.
This means you can keep supported crypto assets in your wallet and convert them into PEYMO's preferred payment assets when you want to spend.
Is PEYMO a bank?
No.
PEYMO is a technology and payments platform.
The PEYMO crypto wallet is non-custodial, while certain additional services available through PEYMO, including PEYGO, are provided through third-party service providers.
What does non-custodial mean?
Non-custodial means that PEYMO does not hold the private keys controlling the crypto in your PEYMO wallet.
You remain in control of your wallet and are responsible for protecting your recovery phrase and other security credentials.
Do I need KYC to use PEYMO?
The PEYMO non-custodial wallet does not require traditional bank-account KYC onboarding.
Certain additional services available through PEYMO may require information or verification.
PEYGO, for example, uses a limited-verification / low-KYC process and requires certain cardholder information.
Does PEYMO only support Solana?
No.
PEYMO supports multiple cryptocurrencies and networks.
Solana has a special role within PEYMO because it is used as PEYMO's primary payment network, but you can also hold other supported cryptocurrencies such as Bitcoin and Ethereum.
Why does PEYMO use Solana for payments?
Solana is particularly suitable for everyday payments because transactions are fast, network costs are very low and the network is designed for high transaction capacity.
PEYMO therefore uses Solana-based assets for important payment functions.
What does the small P next to certain cryptocurrencies mean?
PEYMO highlights four Solana-based payment assets with a small P:
• USDC
• EURC
• USDT
• SOL
These assets are displayed prominently at the top of the wallet because they are PEYMO's preferred payment assets.
They are used for PEYMO payment functionality, including supported merchant payments and other services.
For example, PEYGO is currently loaded using USDC on Solana.
Can I still hold Bitcoin, Ethereum and other cryptocurrencies?
Yes.
You can hold supported cryptocurrencies such as Bitcoin and Ethereum in your PEYMO wallet.
When you want to use funds for a PEYMO payment service, you can use the built-in Swap function to convert a supported asset into the required payment asset.
For example:
Bitcoin → USDC on Solana → PEYGO Card
Can I use PEYMO internationally?
PEYMO is designed as an international crypto and payments platform.
Availability of individual assets, networks, payment functions and third-party services may vary depending on country and provider requirements.