FAQ
General
1. What is Peymo?
Peymo is an AI-powered fintech platform that provides infrastructure modules for onboarding, transaction monitoring, compliance, and security. Licensed financial institutions and corporate partners use Peymo to streamline operations, reduce costs, and enhance user experience.
2. How can I access Peymo?
Peymo works as a SaaS solution, delivered via secure APIs and dashboards. Our modules integrate directly into the systems of licensed providers.
3. Is Peymo available in my country?
Peymo partners with institutions in multiple regions. Availability depends on local partner integrations. Please contact us to learn more.
Platform & Account Management
4. Do individuals open accounts directly with Peymo?
No. Peymo does not open or manage customer accounts. Instead, we provide the technology layer that licensed partners use to onboard and serve their clients.
5. How do businesses integrate Peymo?
Partners can integrate Peymo’s modules through APIs or use our dashboards. The setup includes configuration, access management, and training for compliance teams.
6. Can Peymo store or update personal data?
Peymo provides a secure infrastructure for partners to process and manage data. End-users update their information directly with the licensed provider, who remains the data controller.
Features & Services
7. What solutions does Peymo offer?
Our modular platform includes:
- AI-powered onboarding (ID and document verification)
- Transaction monitoring and fraud detection
- Compliance automation and reporting
- Data security & cyber defense tools
8. Does Peymo move money?
No. Peymo does not process or hold funds. We provide monitoring and compliance technology, while licensed financial providers remain responsible for payment execution.
9. How does Peymo improve cash or asset handling?
Through AI-driven monitoring and verification, Peymo ensures partners can validate documentation and transaction flows, reducing operational risk.
AI & Compliance
10. What role does AI play in Peymo?
AI assists in identity checks, anomaly detection, and fraud pattern recognition. This allows partners to onboard users and monitor transactions faster and more accurately.
11. Can Peymo replace regulatory oversight?
No. Peymo supports compliance teams with automation, but licensed partners remain fully responsible for making regulatory decisions and fulfilling their obligations.
12. How does Peymo support corporate onboarding?
Our system streamlines verification of corporate documents (articles of association, certificates of incorporation, shareholder IDs, etc.) within seconds, helping partners activate clients quickly.
Security
13. How is data protected?
Peymo applies end-to-end encryption, automated audit logging, and AI-driven anomaly detection to ensure secure operations.
14. How does Peymo prevent fraud or cyberattacks?
The platform includes an AI Cyber Defense Hub that identifies intrusions, phishing attempts, and unusual network activity, and can autonomously isolate risks before escalation.
15. Does Peymo have access to end-user funds?
No. Peymo is a technology provider only. All financial transactions and safeguarding of funds are handled by licensed partners.
Support
16. How do I contact Peymo?
Businesses and institutions can contact us through our website or via email at support@peymo.com
17. Where can I find more information?
Visit our website or request a product demo to explore how Peymo can integrate into your existing infrastructure.