Application Privacy Policy
Last Updated: 2026-01-Jan
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This Application Privacy Policy explains how Peymo Ltd (“PEYMO”, “we”, “us”, or “our”) collects, uses, and protects information in connection with the PEYMO mobile application (“App”).
PEYMO is a software-only, self-custodial cryptocurrency wallet application.
We do not hold, manage, or control user funds.
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1. Scope
This policy applies exclusively to:
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the PEYMO mobile application (iOS and Android)
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app-related support communications
It does NOT apply to public blockchain networks or data permanently stored on blockchains, which are outside our control.
2. Information We Collect
2.1 Information You Provide Voluntarily
We may collect limited personal information when you:
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Contact in-app or email support
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Communicate with us regarding the App
This may include:
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email address
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message content
Providing this information is optional.
2.2 Information Collected Automatically
When you use the App, we may collect limited technical and usage-related information, such as:
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device type, operating system, and app version
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basic diagnostic data (e.g. crash reports, performance metrics)
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IP address (used for security and abuse prevention)
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timestamps related to app usage
This data is used solely to operate, secure, and improve the App.
2.3 Blockchain and Transaction Metadata
To provide core App functionality, the App may display or temporarily process non-custodial blockchain metadata, such as:
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blockchain addresses
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transaction timestamps
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transaction amounts and selected assets
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publicly available on-chain identifiers
This information:
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is derived from public blockchain networks
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is used only for transaction display and app functionality
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is not used for profiling, advertising, or financial services
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is not used to personally identify users, unless explicitly linked to support requests initiated by the user
Immutable blockchain records cannot be altered or deleted.
2.4 Information We Do Not Collect
PEYMO does NOT collect or store:
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private keys or recovery phrases
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wallet balances stored on our servers
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bank account details
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payment card information
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government-issued identification
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KYC or identity verification data
All wallet keys are generated and stored locally on the user’s device.
3. How We Use Information
We use the collected information only to:
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Provide and maintain the App
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Display blockchain-related information to the user
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Respond to support inquiries
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Improve App stability and performance
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Prevent fraud, abuse, and security incidents
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Comply with legal obligations
We do NOT sell personal data.
4. Analytics and Third-Party Tools
PEYMO may use trusted third-party tools for:
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crash reporting
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performance monitoring
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basic usage analytics
These tools may collect technical and diagnostic data only, in aggregated or pseudonymized form where possible.
We do NOT use advertising trackers and do NOT track users across apps or websites for advertising purposes.
5. Data Sharing
We may share limited information only:
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with trusted service providers acting on our instructions (e.g. hosting, analytics, support tools)
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when required by law or legal process
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to protect the rights, security, or integrity of PEYMO and its users
Service providers are required to process data securely and only for the specified purposes.
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6. Data Retention
We retain personal data only for as long as necessary to:
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provide support
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comply with legal obligations
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resolve disputes
Support communications may be retained for record-keeping and service improvement.
Blockchain data stored on public networks is retained according to the rules of those networks and cannot be deleted by PEYMO.
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7. User Rights
Depending on your jurisdiction, you may have the right to:
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access personal data we hold about you
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request correction or deletion of personal data
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object to or restrict certain processing
Requests can be made by contacting us at the email address below.
Please note that public blockchain records are immutable and cannot be modified or deleted.
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8. Data Security
We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.
Users are responsible for securing their own devices, wallets, and recovery phrases.
9. Children’s Privacy
The App is not intended for individuals under the age of 18.
We do not knowingly collect personal data from children.
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10. International Use
Personal data may be processed in jurisdictions other than your own.
Where required, appropriate safeguards are implemented in accordance with applicable data protection laws.
11. Changes to This Policy
We may update this Application Privacy Policy from time to time.
The latest version will always be available at this URL, with the effective date clearly stated.
12. Contact Information
If you have questions or requests regarding this policy, please contact:
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